Friday, October 12, 2007

Here we go

Mrs. Fields Bans Christmas From Their Products

Mrs. Fields has become the first company to ban Christmas from their products and promotion for this year. When a woman called Mrs. Fields and asked to speak with a supervisor in customer service about why they banned Christmas, the supervisor told her that they do not offer anything with Merry Christmas because they don't want to offend anyone. Mrs. Fields wants the business of Christians who celebrate Christmas, but they don’t mind if they offend Christians.

UPDATE: All holidays have a home at Mrs. Fields...Want a cookie?

Please note: No elves were held hostage, nor was any ransom paid for the Christmas treats.



Anonymous Liam said...

This year I'm sending out completely blank cards near the end of the year to all my customers. I'm sure they'll appriciate me not wanting to offend them. However, when they realize I have no convictions worth sharing with them, will they still trust my judgement next year?
Thank you Mrs. Fields for this courageous take on customer sevice.

8:59 PM  
Anonymous Anonymous said...

Silly reasoning from the Mrs. Field's people.

6:31 AM  
Anonymous Anonymous said...

I am so upset by this issue... but for different reasons than you may think.

I have a very good friend who works for the call center for Mrs. Fields Cookies. She called me in tears because she knows I'm an activist and track with these issues.

Here are the facts:
* Mrs. Fields website (until yesterday) did not have any Christmas cookies for sale.
* The reason the Xmas cookies were not for sale: because its October! and they don't go on sale until November 1st.
* The lady who called Mrs. Fields was looking for a fight, very rude and misunderstood the facts.
* AFA, bless their hearts, had a knee-jerk reaction sent out an alert to their millions of subscribers indicating that Mrs. Fields was banning Christmas.

Now, my friend is having to deal with hundreds of phone calls from upset people reacting in a very un-Christian way.

The AFA does so much good... but this was a real black eye. I hope they have the good sense to retract this.

7:21 AM  
Blogger Connie said...

Lets hope our dear padre here can retract his message too. That would be good.

2:01 PM  
Anonymous Anonymous said...

Hmmmmm. I see this as a nudge for you to have a Christmas cookie fundraiser. Think of it -- thousands of cookies baked, not in the form of a generic gingerbread man, but in the profile of Oreo, decorated as a sheep...

4:26 PM  
Anonymous millicent and virgil said...

What I would like to know is if Mrs. Fields can make no-calorie cookies! Hers are tasty but too tempting for us to have around!

4:29 PM  
Anonymous Anonymous said...

Sometimes these sort of things can be misconstrued. Also, sometimes it is not cost effective for a company to create a for-Christmas-only product.

Maybe there will be an opening, an niche, for a nice, seasonal business for someone who wants/needs one.

4:32 PM  
Anonymous Anonymous said...

you might want to adjust your headline.

4:34 PM  
Anonymous jasper t. said...

Christmas cookies? What about Halloween candy...

4:34 PM  
Anonymous Katrina said...

Bah Humbug! ;)

7:56 PM  
Anonymous Anonymous said...

Thanks for the link. Mrs. Fields must l-o-v-e love you.

4:59 AM  

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